Motivated, enthusiastic employees are vital to any organization’s success. You want the employees you hire, train and promote to give you their best. Such employees are a strategic investment for any employer. We will help you make those employee relations investment decisions.
We can help with the selection, training, and the performance management of employees. Most employers have the ability to carry out these tasks. However, occasionally work load, sensitive situations or due diligence supports a decision to use external expertise.
Human Resources professionals universally agree the selection of an employee for a key position is one of the most important decisions a manager makes. The decision has an enormous impact on your business. The wage and benefits costs are easy to understand. However, there are also indirect costs that aren’t always clearly recognized. The cost of decisions made by the person will also have a major impact. You deserve the best people available and we will help in every way we can to make that happen.
Our services include the whole selection process including job ads, screening, background checks, testing, rigorous reference checks and assisting in interviews. If a senior position, we can also assist in determining contract terms.
Managing good performers is a joy for all managers. Performance management of poor performers is difficult, often avoided or done ineffectively and can lead to legal action. On occasion managers must make the tough decision whether trying to improve a poor performer is prudent. We can help with the performance management process and the evaluation of what is in the best interest of the employee and the employer.
Investigations and mediation
On rare occasions, employers have to deal with situations in the workplace between employees, employees and managers or employees and clients. If the situation is relationship based we can assist in mediating between the parties. If there is a serious complaint filed such as harassment or a workplace violence situation, we will professionally investigate and provide the employer with an appropriate report and recommendations.
Occasionally, a situation created by an employee’s continued presence becomes intolerable. Or, you have had to make the difficult decision to downsize and consequently release a number of employees at the same time. These are situations that require a sensitive approach. We can provide guidance that ensures the security of the workplace, protects managers and the organization from legal claims before various grievance boards, tribunals or the Courts.
Prevention through Training
The old sage that “An ounce of Prevention is worth a pound of cure” is at the foundation of our philosophy on employee relations. Consequently, manager training in all things employee relations is one of our strongest recommendations. Whether it is training to recognize when performance management is needed, harassment, violence in the workplace, discrimination, duty of good faith, discipline or protecting privacy in the workplace – training is always a good investment. We offer in-house training services or take advantage of one of our public sessions when offered in your area.