Business Continuity Planning
Well managed businesses ensure they are ready to effectively respond to a disruption to normal business operations. Planning to ensure that clients will not face delays or denial of service is a simply a good business practise. We will make sure your plan is first rate, operational and provides a competitive advantage to your organization.
Maybe as a result of a disruptive event or a direction from the Board of Directors, senior management concludes that a business continuity plan is needed. We can get your plan in place in a timely and effective manner. Or perhaps you already have a plan but no recent disruptive event has tested its effectiveness. Sometimes a different pair of eyes can recognize issues that were missed. All that may be required is a plan tune-up.
Organizations are starting to see additional value in regularly updating their plans. Updates provide an opportunity for business process improvements and for increasing the agility of systems.
From time to time, a formal evaluation of the plan is required. We will conduct a plan evaluation to ensure it meets industry standards.
Other than a real emergency, exercises are the best test of an organization’s business continuity plan. A well designed Exercise, functional or table top, always results in significant improvements. Besides testing the plan, it is a great awareness raising strategy. Employees, senior managers, and if included, clients and suppliers gain a new respect for the value of having great BC plans. We have several great exercises that’ll test your plans. We can also design a specific exercise for your business.
Business Continuity Training
Employees will require training in preparing and maintaining plans. Equally important is training in crisis management and communications. Often however, after plans are initially created little attention is paid to ongoing training of current and new staff. Our refresher programs will fix this problem for you.
Most business continuity plans accommodate the variety of disruptive events. These events form the traditional “all hazards” approach to planning. Infrequent, but high impact events, can take you by surprise. Events like political unrest, student demonstrations, sports events, labour movement unrest or events related to major crimes may not always be front and center in planning. These situations are best handled by specific contingency plans. Please see our Contingency Planning services page.