A former colleague invited me to lunch a few weeks back. She would buy lunch if I would help her figure out want to do with a workplace bully. She now works for a small IT firm that makes most of its business from designing agile solutions for its clients. She is a new manager of the key group from which all project teams are drawn.
The person she refers to as the bully, is the most creative, hardest working and driven member of her staff. He has a Ph.D. in computer sciences and is brilliant. The clients love his work, senior management view him as a money making machine. All the other team members express concern when they have to work on a project team with him. However, none have refused to do so yet, as they all like the pay bonuses they largely get from his work. Staff turnover is within the industry average. (The Solution continues below.)